OKCREAL
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Privacy Policy

Last updated: April 4, 2026

SMS/Text Message Program Summary

Program: OKCREAL Property Management text alerts and notifications.
Sender: OKCREAL LLC, 6608 N Western Ave #1358, Oklahoma City, OK 73116.
Phone: 405-256-2614
Purpose: Appointment confirmations, verification codes, maintenance updates, lease reminders, and rental alerts (if opted in).
Frequency: Message frequency varies based on your interactions.
Costs: Message and data rates may apply. OKCREAL does not charge for SMS.
Opt-out: Reply STOP to any message to unsubscribe.
Help: Reply HELP or call 405-256-2614.
Consent: Consent to receive texts is not a condition of any purchase, lease, or service.
Data sharing: We do not sell, rent, or share your phone number or opt-in consent with third parties for marketing purposes.

OKCREAL LLC, doing business as OKCREAL ("we," "us," "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website okcreal.com, use our services, or communicate with us.

Information We Collect

Personal Information: When you inquire about a property, schedule a tour, submit a rental application, or sign up for rental alerts, we may collect your name, email address, phone number, mailing address, date of birth, Social Security Number (for background/credit checks), employment information, income details, rental history, and pet information.

Automatically Collected Information: We may automatically collect your IP address, browser type, device information, pages visited, time spent on pages, and referring website through cookies and similar technologies.

Communication Data: We may record phone calls for quality assurance and training purposes. You will be notified at the start of any recorded call. We also retain text messages, emails, and chat transcripts related to your inquiry or tenancy.

How We Use Your Information

We use the information we collect to: process rental applications and background checks; communicate with you about available properties, scheduled tours, and lease terms; send appointment reminders, maintenance updates, and account notifications via phone, email, or text message; improve our website, services, and customer experience; comply with legal obligations and enforce our lease agreements; and prevent fraud and ensure the security of our systems.

Text Messaging (SMS/MMS) Disclosure

If you provide your phone number and opt in to receive text messages from OKCREAL, we may send you messages related to: appointment and tour confirmations, identity verification codes, maintenance request updates, lease and payment reminders, and new listing alerts (if you signed up for Rental Alerts).

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. Opting out of SMS does not affect your tenancy or application status.

We do not sell, rent, or share your phone number or opt-in data with third parties for their marketing purposes. Your consent to receive text messages is not a condition of any purchase or lease agreement.

Our SMS services are provided through Twilio. Messages are transmitted through Twilio's platform. See Twilio's privacy policy at twilio.com/legal/privacy for details on how they handle message data.

Information Sharing

We do not sell your personal information. We may share your information with: screening services (for credit and background checks as part of your application); property owners and investors (limited to information necessary for property management); service providers who assist us in operating our business (payment processors, communication platforms, maintenance vendors); and law enforcement or government agencies when required by law or to protect our legal rights.

Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Application data is retained for a minimum of 3 years. Lease and payment records are retained for a minimum of 7 years.

Your Rights

You have the right to: request access to the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information (subject to legal retention requirements); opt out of marketing communications at any time; and withdraw consent for text messaging by replying STOP.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

OKCREAL LLC
6608 N Western Ave #1358
Oklahoma City, OK 73116
Phone: 405-256-2614
Email: support@okcreal.com

OKCREAL™ · 405-256-2614
OKCREAL LLC · OK RE License #200049 · Equal Housing Opportunity
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